Buyer Protection
How Rivoult protects paid orders, what is covered, and how to open a claim.
Articles
- How Rivoult Buyer Protection worksBuyer Protection is not a separate insurance product. It combines secure checkout, a payout hold for the seller, and in-app tools (returns and disputes) so Rivoult can help when something goes wrong.
- What's coveredProtection applies to orders paid through Rivoult when you use the marketplace tools and deadlines.
- What's not coveredSituations outside Rivoult checkout or outside the return/dispute rules are not Buyer Protection cases.
- How to open a claimThere is no single “Claim” button. Choose the path that matches your situation.
- Claim deadlinesKey business-day deadlines on Rivoult (see Terms for full rules).